Delivery Information

We pride ourselves on your plants reaching you in the best possible condition, regardless of where you live. If this does not happen, we absolutely one hundred percent will sort the problem out, so however small you believe the issue to be, please do get in touch!

Local delivery to Bristol

We offer local delivery to all BS postcodes including Thornbury and Yate, plus GL9, GL11 and GL13. This is carried out in a car and we can easily deliver large items.

Picking & packing

Once your order has been received, it will be placed on the next available delivery run. We carry out multiple delivery runs throughout the week.

We pack all orders the night before delivery to ensure the plants have minimal time without adequate light conditions. You will receive a shipping notification email as soon this has been done and your order is ready to go.

Once the orders are packed, they are left directly under a natural light source in our loading area for their final sleep before reaching their new homes!

UK wide shipping

For all orders further afield, we offer UK wide shipping currently priced at £5.99.

We ship orders Monday to Wednesday where possible, unless it is urgent.

You will receive shipping updates via email throughout the process.

Our packaging

For all of our deliveries we use recyclable Kraft paper, plant based tape and biodegradable packing peanuts. These can be dissolved in water or thrown in the compost bin.

We do not buy any plastic items new, as a commitment to minimising the impact that our operations have on the environment around us. Any plastic items (bubble wrap, plant pot sleeves) are all completely recycled. We re-use plant sleeves from when our plants come in and we get a LOT of bubble wrap in from deliveries and other items, so we keep all of this for re-use.

Our boxes are also recycled where possible, we are close with a lot of other independent shops and we share packaging all the time.

If there are any questions regarding our delivery methods, please do not hesitate to get in touch.