Returns are accepted & welcomed. As long as the item is returned to us in its original condition and we can put it back on sale, we are happy to refund in full.
For plants, we accept returns up to 48 hours after the shipment date. Any longer than this and we are unable to guarantee the condition it returns to us in unfortunately.
For everything else, we accept returns up to 7 days after the shipment date.
Before returning anything to us, please get in touch to arrange the return with one of our staff members. Please email firstname.lastname@example.org, give us a call on 01453 297500 or pop into the shop. Please note you will be responsible for any costs involved in returning the item(s) to us.